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Responsible Play

Our Commitment

We take player safety seriously. Our platform operates under the following key principles:

  • Age Verification: All users are strictly verified to ensure they are 18 or older, in compliance with Canadian regulations.
  • Security & Transparency: Draw information, rules, and odds are presented clearly so players can make informed decisions.
  • Support Tools: We provide resources to help you manage play responsibly.

Tips for Responsible Play

Responsible play means staying in control and understanding the potential risks. Consider these guidelines:

  • Set a Budget: Decide on a spending limit before playing and never use money intended for essentials.
  • Set a Time Limit: Determine how long you will play and stick to it.
  • View it as Entertainment: Treat lottery participation as fun, not a financial solution.
  • Avoid Chasing Losses: Do not buy extra tickets to recover previous losses.

Self-Management and Account Tools

Our platform offers several features to help you stay in control:

  • Deposit Limits: Establish daily, weekly, or monthly deposit caps.
  • Temporary Breaks: Pause your account for 24 hours up to 30 days with a time-out period.
  • Self-Exclusion: For longer breaks, self-exclude for 6 months or more. Your account will remain locked, and you will not receive promotional material during this time.

Access these tools via your account dashboard or by contacting customer support.

Support and Help Resources

If you or someone you know may be experiencing gambling-related issues, confidential assistance is available. Recommended Canadian resources include:

  • National Problem Gambling Helpline: 1-800-463-4262 (24/7)
  • Responsible Gambling Council (RGC): Offers information and tools to support safe play
  • Local Provincial Programs: Check your province for specific support initiatives